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Uptime Institute is the Standard bearer for Digital Infrastructure performance. These classifications are objective and reliable methods for comparing the performance of one site infrastructure against another and aligning infrastructure investments to business goals. Uptime Institute is currently delivering Tier Certifications in more than 85 countries. The course is administered by Uptime Institute Faculty with field experience in the practical application of the Tiers. What Is the Uptime Institute's Tier Standard System? Uptime Institute Journal is our industry blog, collecting commentary and insights from our global consultants, partners and network of thousands of clients world-wide. Featured News. Our data center Tier definitions explain the infrastructure required for data center operations. Founded in 2010 under the name Cequel Data Centers, TierPoint, LLC, is a data center provider that focuses on delivering cloud, managed services, colocation, and disaster recovery solutions to a variety of customers. Uptime Institute has not authorized other organizations to certify data centers under its Tier Classification System. Uptime Institute consultants review 100% of the design documents, ensuring that each and every electrical, mechanical, monitoring, and automation subsystem meets the Tier objective requirements. Each data center can decide the best way to meet the Tier criteria and business goals. The common core of each of these offerings is more than just power and cooling. The components of Tier III are added to Tier II components so that any part can be shut down without impacting IT operation. Switch’s Tier 5 Platinum contemplates internet connectivity and reliability of carrier services, physical security, regional disaster risks, and the sustainability and energy efficiency of a facility. We developed our Tier Certifications over 25 years ago as a way to measure how well a data center can meet the needs of an organization. “The original data center standards were created for legacy data centers in the early 1990s,” said Samuel Castor, Switch’s EVP of Policy who helped formalize Switch’s new Tier 5 standards in partnership with Switch’s engineers and under the direction of Rob Roy. Uptime data center tier standards: The Uptime data center tier standards are a standardized methodology used to determine availability in a facility. These metrics include redundant electrical path for power, uptime guarantee, cooling capacity, and concurrent maintainability, to name a few. This Data Center Site Infrastructure Tier Standard: Topology is a restatement of the content previously published as Uptime Institute publication Tier Classifications Define Site Infrastructure Performance. A Tier III data center is concurrently maintainable with redundant components as a key differentiator, with redundant distribution paths to serve the critical environment. Browse the list below to find these awards by country/region or by company. The environment will not be affected by a disruption from planned and unplanned events. As demonstrated by the foils below, in 2014, Switch became the first and only carrier-neutral multi-tenant/colocation facility to be certified “Tier IV Gold” by the Uptime Institute. Industry experts and users alike understand that major threats to data center uptime include water damage, reliance on too few telecommunication carriers, being located in a high-risk geo zone, and inadequate physical and network security. It is an American professional services organization best known for its "Tier Standard". To be helpful and relevant, our industry standards must be expanded as well.”. All Rights Reserved. Known as the Data Center Standards Foundation, or “DCSF”, the foundation and its new version of data center “Class” standards, provides much needed transparency into the reliability of data center offerings to help the industry self-regulate and safeguard the data of all humans relying upon the digital framework that supports our modern world. To that end, Switch has worked with industry leaders and specialists in all verticals to create a new, independent, non-profit standards body for the data center industry. TierPoint operates data center facilities in excess of 20 markets and 5,000 clients, consistently increasing their footprint through acquisitions and rapid growth. Have questions or need help? For each facility, Switch obtained certification in both Design and Facility categories. A tier 5 certification is designed to denote a facility that meets the highest possible standards in the market today regarding uptime and resiliency. Incorporating Switch’s patented data center technologies, Switch’s Tier 5 Platinum standard is the zenith of elegance with a heretofore unseen holistic approach to data center integrity and reliability. There are different Tiers according to the system availability needed. Our data center Tier definitions explain the infrastructure required for data center operations. Hundreds of companies have gone through our Tier Certification program, recognizing that our classifications are meaningful to data center facility management. no water permitted on or above data center floor), Representation and warranty letter signed by officer of the company guaranteeing service levels, Powered by local, new, renewable projects, Seasoned sector 12 month PUE trailing average of less than 1.3. TierPoint operates data center facilities in excess of 20 markets and 5,000 clients, consistently increasing their footprint through acquisitions and rapid growth. Uptime Institute Tiers is U.S.-centric. In an Uptime Institute survey, around 95% of respondents said it is important that colocation companies have a low PUE. Accredited Operations Specialist (AOS) Course, Accredited Operations Specialist Eligibility, Accredited Operations Specialist Curriculum. When the original data center standards were developed by Hank Seader and Ken Brille back in the early days, no one envisioned the world would evolve as much as it has. Uptime Institute is the operating division of the 451 Group. LAS VEGAS — Recognizing shortcomings in the way data centers are evaluated, Switch is introducing a new proprietary Tier 5 Data Center Standard that it expects will be the most comprehensive standard in the industry.. Switch's data center and telecommunication technology services have been praised as Tier Elite® – above and beyond any current tier metric, including those offered by the Uptime Institute. That will work in contrast to revenue-driven Uptime Institute, which offers its certification administrations to similar clients pursued by Uptime Institute’s parent, ‘The 451 Group’. Like a Tier I facility, unexpected shutdown of a Tier II data center will affect the system. The Uptime Institute does not certify data center designs, facilities or operations, as Tier V. Switch’s Tier 5 Platinum guarantees that a data center’s power and cooling systems are fault sustainable, but also guarantees many other elements critical to support the Internet of Absolutely Everything®. Customers can now choose between a broad array of options, from in-house, to carrier, to colocation, cloud or managed service offerings. Our Tier Standard has been used in the design, construction and operations of thousands of sites in more than 100 countries. Our Tier Standard has been used in the design, construction and operations of thousands of sites in more than 100 countries. steel stiffened) in a steel frame which is fully grout filled and if unmanned without visible hinges, The premises has at least a minimum 7' with 18" perimeter fence with a 3 strand barbed wire topper, or similar piking, at 45 degree angle away from the premises that is not minimized by vehicle or pedestrian access, The facility has man trap access control  at all entrances, Access control authenticates each badge holder by PIN/biometric/Two Person Integrity, Security operations employs the most stringent physical security enforcement tools allowable by law, No flammable material is permitted on the data floor, Auditing standards required for the logical data housed are met, Access Control Program regulates access to operational zones, The premises can maintain shelter in place security operations for 100 hours. No high-risk neighboring facilities (e.g. It is ultimately up to the owner to determine which Tier is best for their business needs. A detailed comparison between the Tier IV standard and Switch’s Tier 5 standard is available here. Copyright © 2020 Switch. and the associated certification of data center compliance with the standard. All Tier Certification of Design Documents awards issued after 1 … Uptime Institute does not design, build or operate data centers. Our data center classifications are divided into four Tiers that match a particular business function and define criteria for maintenance, power, cooling and fault capabilities. Switch knows a data center without connectivity, green sustainable power sources, and physical security is not really a data center. Uptime Institute is the Standard bearer for Digital Infrastructure performance. Our Tier Certification process is an unbiased assessment that ensures all parties involved meet the given requirements and expectations. Contact our team today to learn more about our data center Tier classification and how it can improve your business's performance. Training is centered around Uptime Institute Tiers Standards as well as the importance of staffing, training, planning and operations of data center infrastructure. Unlike Tier I and Tier II, these facilities require no shutdowns when equipment needs maintenance or replacement. Data center owners can align their management style to a Tier to achieve these goals, as management behavior is essential to operational sustainability. The Accredited Tier Specialist program provides instruction for the data center management team directly responsible for data center’s uptime. The definitions and benefits of the Tiers are set in our topology standard and focus on the data center infrastructure. Multiple stations at three separate, fully functional, locations control and monitor facility for standby generation power, Multiple stations within the electrical backbone for switchgear control and monitoring at three separate locations, each station being fully functional, Fault tolerant station standby power path and switchgear, Fault tolerant standby power path and switchgear, Fault tolerant power paths from power sources to UPS input and mechanical loads, Fault tolerant power sources for ancillary building systems, Tie circuit breaker separation ensures maintaining one does not expose personnel to energized parts on the other, Capacity at ASHRAE N=20 dry bulb, maximum wet bulb and altitude, Capacity at ASHRAE N=20 dry bulb,  maximum wet bulb and altitude, Standby power has a continuous or unlimited runtime rating, UPS has sufficient stored energy capacity to sustain continuous availability until alternative energy source supports site operations, Distribution circuit breaker separation prevents personnel exposure to energized parts during maintenance, 10 on-net carriers available to all customers, 6 facility entry vaults from at least two pathways, D/DoS mitigation services made available to customers, Access to critical asset systems and networks such as HVAC/Power/Network/Security are securable, Monitored, motion activated, video surveillance of service spaces and entrances at 15 images per second and retained for at least 90 days, Each compartmentalized cage/room on the data center floor is independently securable, The facility within the premises has photo ID badged entry access control which records access times/dates/user for 180 days, The facility exterior walls are windowless and made of concrete or a similarly non-flammable, non-penetrable walls, Exterior doors are reinforced (e.g. Because Uptime Institute Professional Services does not perform design engineer (Engineer-of-Record) services, contact information for on-staff Accredited Tier Designers has been withheld. This progression does not mean that a Tier IV data center is better than a Tier II — it means that these levels fit differing business operations. A Look at Data Center Cooling Technologies. However, if the redundant components or distribution paths are shut down for maintenance, the environment may experience a higher risk of disruption if a failure occurs. Critical distribution path equipped with features to provide circuit monitoring from UPS to power panel branch circuits. Switch also wanted to ensure no one was misled by would-be competitors misrepresenting the quality or reliability of their facilities. Uptime Institute created the data center Tier classification levels over 25 years ago, and today, they remain the international standard for data center performance. It refers to the behaviors and risks apart from infrastructure design that determine the ability of the data center to meet long-term business goals. Beyond the Tier 5 Platinum standard, Switch sees the need for industry alignment and self-regulation. Tier I is, by consensus, the delineation for the least capable hosting facility. WORLD-LEADING EXASCALETECHNOLOGY SOLUTIONS. The data center classifications created by Uptime Institute are recognizable in the industry as the standards to follow for data center performance. To continue its pursuit of building the world’s best data centers, Switch raised the bar beyond current industry standards with its own Tier 5 Platinum data center standards. The underlying infrastructure must contemplate security, connectivity, sustainability and much more. Many solutions lead to engineering innovation and uniqueness across data centers. Castor continued: “A tidal wave of technological change has been cresting. The separation is necessary to prevent an event from compromising both systems. TierPoint operates data center facilities in excess of 20 markets and 5,000 clients, consistently increasing their footprint through acquisitions and rapid growth. The facility will have to shut down completely for preventive maintenance and repairs, and failure to do so increases the risk of unplanned disruptions and severe consequences from system failure. These awards represent the 3rd party validation of data center designs, constructed facilities, operational plans and overall efficiency. The Uptime Institute uses a somewhat mysterious four-tier ranking system as a benchmark for determining the reliability of a data center. A data center’s tier certification is based on Tier Standards, which are an unbiased set of … Tier IV facilities add fault tolerance to the Tier III topology. Switch has raised the bar beyond current industry standards with its own Tier 5 Platinum data center standard. When a piece of equipment fails, or there is an interruption in the distribution path, IT operations will not be affected. Issued Tier Certifications. Since that time, Switch became concerned that other data center standards fail to provide sufficient transparency or accountability. The security team conducts at least semi-annual security threat assessments in accordance with the facility's established quantitative and qualitative threat assessment methods. Developed by Uptime Institute over 25 years ago, the Tier Certification is a proven measure of your data center infrastructure’s capability to meet the performance level your business depends on. Thus, Switch identified additional elements it has practiced for years that are central to mission critical reliability in the increasingly dynamic data center ecosystem needs of today, and surpass the now expired Uptime Institute Tier IV certifications, Switch obtained. Switch invented the Tier 5® Platinum standard because Switch data center designs, facilities and operations far surpass the highest data center benchmarks available today. Operational sustainability is the second essential component of our data Tier classification. Because Uptime Institute is the founder and trusted source for data center Tier Certification, you can trust our Tier Certification ratings to measure your capability and meet your performance requirements. A Trusted IT Partner for the World's Leading Enterprises. © 2013-2020 Uptime Institute, LLC. Accordingly, for nearly two decades, Switch’s data center and telecommunication technology and services have been praised as Tier Elite® – above and beyond any current tier metric. Data center owners may also want to consider other factors, such as building codes, regional weather, security and property usage. All of the IT equipment must have a fault-tolerant power design to be compatible. Browse the list below to find these awards by country/region or by company. We are the only licensed firm that can provide these certifications, making us the sole source for this valuable ranking. This certification means that the infrastructure has no weak areas, and the data center has worldwide accountability for excellence. Founded in 2010 under the name Cequel Data Centers, TierPoint, LLC, is a data center provider that focuses on delivering cloud, managed services, colocation, and disaster recovery solutions to a variety of customers. Featured News. The first step is the Tier Certification of Design Documents. Tier II facilities cover redundant capacity components for power and cooling that provide better maintenance opportunities and safety against disruptions. These mission critical elements are not being evaluated in other data center rating systems. The data center Tier definitions define criteria, but not specific technology options or design choices to meet the Tier. Uptime: Tier Certification is a third-party, independent assessment to the Uptime Institute's Tier Classification System, performed by its Professional Services consultants. The tier 5 designation was initially developed by colocation and cloud provider Switch in 2017, and is technically separate from the four core tiers designated by the Uptime Institute. Uptime Institute has issued 1784 awards in 105 countries for our Tier Standard, M&O Stamp of Approval and Efficient IT programs. In 2016, Switch became the only entity to do so – twice. Although not critical to its market position, Switch pursued industry certifications to provide clarity to those less familiar with data center technology. The World’s Leading Data Center Ecosystem, Data center can run forever without water, Outside air pollutant detection and protective response capable, Physically diverse critical distribution pathways to the data floor, Fault tolerant critical equipment and critical distribution paths for each system, 12 hours of fault tolerant on-site and redundant makeup water capacity, Meets ASHRAE high and low temperature requirements, Capacity at ASHRAE N=20 dry bulb and maximum wet bulb, Capacity at ASHRAE N=20 dry bulb and extreme maximum wet bulb, Each compartment contains no more than the number of redundant capacity components, If chilled water technology is used, the chiller capacity is calculated at ASHRAE maximum wet bulb temperature, Automatic leak detection and automatic leak mitigation for all piping and CRAHs, Both A & B power stays online during 90% of site maintenance, Stored energy system configured in an N+1, The stored energy system has a permanently installed monitor. Switch’s CEO and Founder, Rob Roy has continued designing, building and operating data centers since 2000. A Tier IV data center has several independent and physically isolated systems that act as redundant capacity components and distribution paths. The tiered system, developed by the Uptime Institute, offers companies a way to measure return on investment ( ROI ) and performance. These awards represent the 3rd party validation of data center designs, constructed facilities, operational plans and overall efficiency. Switch is introducing this new Tier 5 standard in an effort to reduce the lack of transparency and enhance the reliability of data center rating standards. Featured News. It is now more critical than ever for customers to have transparency into the sustainability and reliability of their data center service providers. Un socio de TI confiable para las empresas líderes del mundo. PUEs have fallen from an average of 2.5 in 2007 to around 1.6 today. Together, topology and operational sustainability establish the performance criteria for data centers to follow. Data center owners may want to reach a particular Tier level to meet their business demands. Our Tier Standard has been used in the design, construction and operations of thousands of sites in more than 100 countries. Explaining the Uptime Institute’s Tier Classification System (Oct2020 Update) The Making of a Good Method of Procedure. Since then, these certifications have gained worldwide recognition and provide a mark of excellence unique to high-performing businesses. To meet their goals, suppliers have focused on improving electrical efficiency of equipment and have developed nonmechanical alternatives (such as free cooling). Rob Roy has well over 500 patent and patent pending claims that protect his vision and inventions. The Uptime Institute does not certify data center designs, facilities or operations, as Tier V. Switch’s Tier 5 Platinum guarantees that a data center’s power and cooling systems are fault sustainable, but also guarantees many other elements critical to support the Internet of Absolutely Everything ®. We will examine the infrastructure of your data center for our evaluation to consider your individual needs. Accordingly, Switch created a new standard in data center excellence: Tier 5® Platinum which are not only “fault tolerant”, but Fault Sustainable™️ in design, implementation, and operation. In response, Uptime Institute has implemented an expiration date on TCDDs. Uptime Institute reports its findings to the owner, noting any Tier deficiencies. Uptime Institute found that stranded Design Certifications were detrimental to the integrity of the Tier Certification program. Uptime Institute can rate and certify your design and facility using the standards from our Tier classification requirements to give a Tier Certification. False. Switch believes this lack of transparency and holistic relevance makes it difficult for CTOs, CIOs and data center managers to understand the deep dive differences between colocation product offerings when selecting a provider. Switch then underwent a rigorous analysis of its operational teams and was awarded “Tier IV Gold” certifications for Operational Excellence by the Uptime Institute. Founded in 2010 under the name Cequel Data Centers, TierPoint, LLC, is a data center provider that focuses on delivering cloud, managed services, colocation, and disaster recovery solutions to a variety of customers. Furthermore, each Faculty is a co-author of the Tier Classification and Operational Sustainability white papers and a Tier Certification Authority. With this in mind, the Uptime Institute has created 4 industry standard tier ratings (Tier 2.5 or 3.5 are not real ratings) to rate the general efficiency and quality of colocation services: 1. Our Tier Standard has been used in the design, construction and operations of thousands of sites in more than 100 countries. These components include: The distribution path of Tier II serves a critical environment, and the components can be removed without shutting it down. All Rights Reserved. Data center standards exist to evaluate the quality and reliability of a data center’s server hosting ability. Myth: Site Location Uptime: Although a critical consideration for the lifecycle operation of the facility, geographical location does not affect Tier. Explaining the Uptime Institute’s Tier Classification System (Oct2020 Update) The Making of a Good Method of Procedure. Dedicated cooling equipment that runs outside office hours. The requirements for a Tier I facility include: Tier I protects against disruptions from human error, but not unexpected failure or outage. A Trusted IT Partner for the World's Leading Enterprises. Our topology and operational sustainability standards do not cover these factors because they vary in every case. A Look at Data Center Cooling Technologies. A Trusted IT Partner for the World's Leading Enterprises. There are different Tiers according to the system availability needed. Redundant equipment includes chillers, pumps, UPS modules, and engine generators. Switch’s plan is to utilize the Tier 5 standard as the initial step to create the new and open, Data Center Standards Foundation (DCSF). To date, the Uptime Institute does not acknowledge Tier 5 data centers in their certification, but the original creators of the standards are in support of the newest tier level. “The spectrum of data center options has greatly expanded since their creation. For business objectives that are critical enough to require Tier III or IV facilities, Uptime Institute recommends a minimum of one to two qualified operators on site 24 hours per day, 7 days per week, 365 days per year (24 x 7). Uptime Institute has issued 1789 awards in 105 countries for our Tier Standard, M&O Stamp of Approval and Efficient IT programs. Uptime Institute is the Standard bearer for Digital Infrastructure performance. 2 Introduction This introduction is not part of Uptime Institute Data Center Site Infrastructure Tier Standard: Topology.It provides the reader with context for the application of the Standard. DCSF enables data center users, owners, and operators to self-assess the rating of their data centers, clearly represents and warrants that rating, and allows independent third-party audit to verify that assessment. We will contact you soon regarding your inquiry. The Tiers are progressive, so each Tier incorporates the requirements of the lower Tiers. Uptime Institute created the data center Tier classification levels over 25 years ago, and today, they remain the international standard for data center performance. Tier 5 Platinum not only encompasses the resiliency and redundancy in other data center ratings systems, but also evaluates more than 30 additional key elements, such as long-term power system capabilities, the number of available carriers, zero roof penetrations, the location of cooling system lines in or above the data center, physical and network security and 100-percent use of renewable energy. The Uptime Institute created the standard Tier Classification System to evaluate various data center facilities in terms of potential site infrastructure performance, or uptime. Switch’s Tier 5 standard focuses on improving the transparency and accountability of such an important and mission critical part of all of our daily lives, the infrastructure that supports the Internet of Absolutely Everything.”. Fill out the form and we will follow up with you right away. Tiers are flexible enough to allow for many solutions that meet performance goals and compliance regulations. Tier 5 Sets New Standard for Excellence in the Data Center Industry. Switch obtained the Uptime Institute Tier IV Gold certifications in 2014 and 2016. highly flammable, explosive, HAZMAT, or nuclear risks), Independently repairable/replaceable dual roof system, All cooling water outside the building shell (i.e. Netrality Data Centers owns and operates strategic interconnected data centers and Meet Me Rooms, providing a mix of colocation, powered shell and wholesale data center solutions driven by fiber-dense, network-rich interconnection environments. Uptime Institute is the Standard bearer for Digital Infrastructure performance. Tier 4 Data Center; The Uptime Institute does not tell anyone exactly how it defines tiers, though the most important metrics are made public. A Tier I data center is the basic capacity level with infrastructure to support information technology for an office setting and beyond. An uninterruptible power supply (UPS) for power sags, outages, and spikes. 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